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1. Introduction

This privacy notice sets out how Authentic Beauty (“we”, “us” or “our”) uses and protects any personal information that you provide to us, whether in person, by telephone, via written forms, or online.

We are committed to protecting your personal data in accordance with the Data Protection (Bailiwick of Guernsey) Law, 2017. Should we request information by which you can be identified, you can be assured it will only be used in accordance with this privacy notice.

This notice may be updated from time to time. You are encouraged to review it periodically to ensure you are aware of any changes.

2. What We Collect

In the course of providing our services, we may collect the following personal data:

• Your full name
• Contact information (email address, telephone number)
• Information about allergies or medical conditions relevant to your treatment
• Treatment history and preferences
• Any other information you voluntarily provide through consultation or forms

Where we collect special category data (e.g. medical or allergy-related), we will only do so with your explicit consent and where necessary for your health and safety.

3. Lawful Basis for Processing

We process your data only when it is lawful to do so. Our lawful bases include:

• Consent – where you have provided explicit consent (e.g. for marketing or special category data)
• Contract – to provide our services to you, or take steps at your request prior to doing so
• Legal Obligation – to comply with legal or regulatory obligations (e.g. insurance retention requirements)
• Legitimate Interests – to operate our business and deliver safe, high-quality services (we balance this with your rights)

These correspond with the conditions for lawful processing as set out in Schedule 2 of the Law.

4. Purpose of Data Collection

We collect and use your personal data for the following purposes:

• To provide safe and appropriate beauty and skincare treatments
• To maintain internal records of your treatments and health disclosures
• To communicate with you about appointments, products, or services
• To comply with any legal or regulatory requirements
• With your permission, to provide promotional communications about new products or offers

5. Sharing of Information

We do not sell, lease, or distribute your personal information to third parties unless required by law or where you have given your explicit consent.

6. Data Transfers

We do not transfer your personal data outside the Bailiwick of Guernsey. If a transfer becomes necessary (e.g. for cloud storage or booking systems), we will ensure appropriate safeguards are in place and will inform you in advance.

7. Data Retention

We retain personal data only as long as necessary for the purposes for which it was collected.

• Allergy and treatment records will be retained for 6 years, in accordance with industry insurance requirements.
• Other data will be reviewed regularly and deleted when no longer required.

8. Data Security

We are committed to ensuring your personal information is secure. We have put in place appropriate physical, electronic, and managerial safeguards to prevent unauthorised access or disclosure.

9. Your Rights

You have the following rights under the Law:

• To access your personal data
• To correct or update your data
• To request erasure (“right to be forgotten”)
• To restrict or object to processing
• To withdraw your consent at any time
• To data portability (where applicable)
• To complain to the Office of the Data Protection Authority (ODPA)

If you wish to exercise any of these rights, please contact us using the contact details below.

10. Contact Details

Controller: Authentic Beauty
Email: nicole@authenticbeauty.gg
Telephone: 07781 462915
Address: The Bakery Complex, Les Tracheries Road, St Sampsons, Guernsey

For more information on your rights or to lodge a complaint, you may contact the ODPA at:
https://www.odpa.gg or via enquiries@odpa.gg